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Quality in Primary Care

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Essential Quality Updates - (2003) Volume 11, Issue 3

Patients and public trust: a NICE approach?

 

Abstract

Trust is a funny thing – our response to the words ‘trust me’ can often hide a complex range of experiences, relationships, history and environment. Imagine a situation, outside the world of health services, where a brand new public body is established by the government to make national decisions about  the way the service you and your family experience is provided.