Management & Health Informatics Consultant, Ministry of Health, Saudia, Najran, Saudi Arabia
Special Issue Article
The Importance of End-User Involvement in Decision-Making:?PACS Quality in Saudi Arabia?
Author(s): Ismaeel M Almakrami
The lack of end-user participation in project development and implementation has been shown to be a major factor in project failure. This is of importance in Saudi health care where there has been a large investment in health information technology. One such technology is Picture Archiving and Communication Systems (PACS) which should be understood as a network of devices and software working together simultaneously. PACS captures images, stores them, shares them, and makes them available for retrieval in different locations. The major users of PACS are radiologists whose role in health care is to interpret the images and assist physicians making diagnosis and decisions. This thesis reports a study in which radiologists in Riyadh, Saudi Arabia, were first asked to define quality criteria of PACS, using five focus groups. These criteria, together with criteria identified in the literat.. View More»
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